Privacy Policy

Privacy Policy

1. Introduction

Prince of India ("we", "us", "our") is committed to protecting your privacy and personal data. This policy explains how we collect, use, and safeguard your information in compliance with the European General Data Protection Regulation (GDPR) and German data protection laws.

Data Controller: Prince of India
Contact: info@princeofindia.de
Website: www.princeofindia.de
Locations: Stuttgart, Mannheim, Frankfurt

2. Information We Collect

Personal Information:

• Name, telephone numbers, email address
• Billing and payment information for orders
• Dietary preferences and allergy information
• Reservation and booking details

Technical Information:

• Website usage data through cookies and analytics
• IP addresses and browser information
• Device and network information

Communication Records:

• Phone calls, emails, and online communications
• Feedback, reviews, and complaint records
• Special occasion and catering requests

3. How We Use Your Information

We process your personal data for the following purposes:

Service Provision (Contract Performance):

• Processing restaurant orders and reservations
• Providing dining, takeaway, and catering services
• Managing dietary requirements and allergies
• Processing payments and billing

Business Operations (Legitimate Interest):

• Customer service and support
• Quality assurance and service improvement
• Business administration and record keeping
• Marketing communications (with consent)

Legal Compliance:

• Financial record keeping (German tax requirements)
• Food safety and hygiene compliance
• Health and safety regulations

4. Legal Basis for Processing

We process your data based on:

• Contract performance - to provide restaurant services
• Legal obligation - to comply with German business and tax regulations
• Legitimate interest - for business operations and improvements
• Consent - for marketing communications and special offers

5. Data Sharing

We may share your information with:

Service Providers:

• Payment processors for transaction processing
• Food delivery services (when applicable)
• IT service providers for system maintenance
• Cleaning and maintenance contractors

Regulatory Bodies:

• German tax authorities for accounting purposes
• Food safety authorities for compliance
• Local health departments as required

Legal Requirements:

• Law enforcement when legally required
• Courts and tribunals as necessary

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organisational measures including:

• Encrypted data transmission and storage
• Access controls and staff training
• Regular security assessments
• Secure disposal of physical records
• PCI DSS compliance for payment processing

7. Data Retention

We retain your data for:

• Customer records: 3 years after last visit for business purposes
• Financial records: 10 years as required by German tax law
• Allergy information: Until you inform us of changes
• Marketing data: Until you withdraw consent

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your data (subject to legal requirements)
• Restrict processing in certain circumstances
• Data portability for certain data
• Object to processing based on legitimate interest
• Withdraw consent for marketing communications

9. Cookies

Our website uses cookies to:

• Ensure proper website functionality
• Analyse website usage and performance
• Remember your preferences
• Provide personalised content

You can control cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party sites (delivery services, social media). We are not responsible for their privacy practices.

11. Children's Privacy

Our services welcome families. For children under 16, we require parental consent for data collection beyond basic service provision.

12. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website and in our restaurants with the updated date.

13. Contact Us

For privacy-related questions or to exercise your rights:

Email: info@princeofindia.de
Website: www.princeofindia.de
Visit: Any of our restaurant locations in Stuttgart, Mannheim, or Frankfurt

14. Complaints

If you're unhappy with how we handle your data, you can complain to:

German Federal Commissioner for Data Protection
Website: bfdi.bund.de
Phone: +49 228 997799-0

Last updated: 11/21/2025, 10:04:28 PM